Is Lenovo a Good Brand?

Updated on May 11, 2023
Is Lenovo a Good Brand

Lenovo is one of the top brands concerning laptops and the company itself is known to have more than 60 factories and facilities all over the world. Their laptops are known for their spectacular hardware. So when buying a Lenovo laptop you can expect it to have long battery lives, a durable build, high-end specs, and a reasonable price.

Who Makes Lenovo Laptops?

Lenovo Group Limited, or Lenovo for short, is a Chinese company known for creating and producing computers and computer parts worldwide. Lenovo was founded in 1984 and it was known as Legend back then. However, Legend rebranded itself as Lenovo in 2003  to make itself more appealing to the international market.

Is Lenovo Laptop Good?

Lenovo’s Key Strengths

  • Most of their products are known for their long battery life
  • They have tons of unique and cool features on their products
  • Amazing business laptops that cover multiple specializations
  • Reasonable prices
  • Have gaming laptops that look good for business

Lenovo’s Key Weaknesses

  • Subpar customer service
  • They lack design variety

Top-Rated Lenovo Laptops

What people’s reviews say 

People who buy Lenovo laptops say that they are impressed by their reliability and professional design. Most of these people are looking for something practical and pragmatic but some of them are gamers who like the blackish design of their gaming laptops. Many of these gamers leave reviews mentioning how affordable their mid-end gaming laptops are.

Reviews of their Ideapads also come to mind saying how much they love how tough and durable these laptops are. Last but not least a lot of people express delight on their Lenovo Yoga Models since they are amazing premium laptops with state of the art hardware being sold at reasonable prices.

Lenovo 2023 Brand Rating

Design (27/30)

Lenovo laptops may not have a big variation in designs but most of them do look good. Their lack of variety in their design isn’t entirely a bad thing since it helps build an image for their brand. A good business knows that looks and first appearances matter and Lenovo personifies that with their business laptops. Because of this Lenovo laptops are branded as clean and professional.

A good business knows that looks and first appearances matter and Lenovo personifies that with their business laptops. Because of this Lenovo laptops are branded as clean and professional.

They do have laptop models that do stand out from others, particularly their Legion series. Their Legion series are laptops designed to look formal and acceptable in business meetings but have the specs of a gaming laptop. A representative of this series of models is the Lenovo Legion Y740. A laptop that’s all about business in the front but it becomes a gaming beast when the meeting is done.

Lenovo is also known for the sturdy designs of their Thinkpads. Most Thinkpad models may not look as slick or thin as other laptops but they are certainly durable despite having that professional and formal look to them. 

There’s nothing wrong with simple designs especially if you brand yourself right. Lenovo likes to keep their designs simple yet functional. Because of this, they’ve managed to spin their lack of design variety as a strength rather than a weakness. So we give Lenovo a design score of 27/30.

Support and Warranty (20/30)

Lenovo isn’t really known for their customer support. Most of their staff fail to answer on time and their overall customer support is lackluster.  However, Lenovo makes up for this by having detailed databases that list FAQs and fixes that you can find online. They also have mobile apps that do the job of customer support as well. 

So in summary, Lenovo has good online and mobile support and they are certainly one of the best brands that provide automated customer support. However, their actual customer staff is lacking and it does not excuse the poor service that they are giving. Because of this Lenovo gets a lower customer support score from us.

They do have a good warranty though with most Lenovo laptops having a warranty of 1 or 2 years with some laptops even having 3 years of warranty. Lenovo also offers replacements and repairs for accidental damage as well.

All in all, Lenovo gets a score of 20/30 in the support and warranty criteria. 

Innovation (9/10)

Lenovo is a pathfinder for innovation. They have made countless innovations over the past few years. And they’ve stepped up their game by presenting a truly innovative laptop that will change how laptops are going to be made 5-10 years from now.

…they’ve stepped up their game by presenting a truly innovative laptop that will change how laptops are going to be made 5-10 years from now.

We’re talking about Lenovo’s exceptional innovative drive to create the Lenovo ThinkPad X1 Fold.  The X1 Fold is the world’s first-ever foldable computer. It uses a different design of hinges compared to other laptops making it appear as if you’re folding the laptop in half like Paper. 

Thanks to its foldable features people can turn the ThinkPad X1 Fold into a book for reading as well as making it very portable since you can literally fold the laptop in half allowing it to fit into smaller containers like a handbag or a small drawer.

The concept seems impractical and a waste of resources but somehow Lenovo was able to make a functioning foldable computer that is very marketable. This blurs the lines between laptops and tablets and it could very well create a new category of gadgets on its own.

The ThinkPad X1 Fold still hasn’t hit the market yet so we don’t know if it’s a good product or not. But we hope that it does well because it might just change how laptops are going to be used in the future.

Lenovo also has shown improvements in design with their Lenovo ThinkPad X1 Carbon. It’s a lightweight yet powerful gaming laptop that can run most high-end games. Being advertised as one of the lightest 14-inch laptops currently on the market, you can tell that the Lenovo ThinkPad X1 Carbon is a step in the right direction for gaming laptops.

Another innovative product that Lenovo plans to release to the market is the Lenovo Flex 5G. It’s being branded as the very  1st 5G PC to ever hit the market. And being the 1st 5G PC, users can expect ultra-fast internet speeds, better bandwidth, and reduced latency. With this in mind, the Lenovo Flex 5G is sure to be a big hit for people who hate slow internet connections. 

Value and Selection (29/30)

Lenovo has a large selection of laptops ranging from everyday use to business. They have budget laptops like their Lenovo Chromebook 2ND Gen. It’s an affordable budget laptop that costs at around $279. The 11-inch laptop has decent specs with 4GB of RAM and 32 GB of eMMC storage. What’s truly great about the Lenovo chromebook 2ND Gen is its waterproof keyboard and its drop resistant design.

For people looking for an even cheaper product compared to the Lenovo Chromebook, 2ND Gen is the Lenovo ThinkPad X131e. This laptop is sold at $149.99 and features a powerful Intel Dual-Core Processor, a 4GB RAM, and 16GB SSD.  And being powered by Chromebook it runs much faster than your standard windows laptop which makes the Lenovo ThinkPad X131e a good laptop for pragmatic students and businessmen who plan to use this laptop for editing documents and storing presentations.

Lenovo also features good mid-end laptops like the Lenovo Flex 14. This powerful 14-inch 2 in 1 laptop features 8GB DDR4 RAM, a 256GB PCIe SSD, and a powerful Intel Quad-Core i5-8265U processor that can go up to 3.4GHz. Being sold at $719.99, the Lenovo Flex 14 is a good mid-end laptop if you have the cash to spare. 

Another alternative mid-end laptop to look out for is the Lenovo Yoga 730. It’s a 2 in 1 convertible laptop that features a USB Type-C Thunderbolt port and 2 USB 3.0 ports.  The laptop also features backlit keyboards which make them very convenient to use at night and in dark areas. 

The Lenovo Yoga 730 is powered by an Intel Quad-Core i5-8250U  processor, 8GB DDR4 RAM, and a  256 GB SSD storage. It also has an Intel UHD Graphics 620 graphics card which helps run most multimedia programs. Lastly, it features a 360° flip-and-fold design that transitions between laptop mode, tablet mode, tent mode, and stand mode. This laptop costs about $749.00 which is a bargain for all of these amazing features.

When it comes to premium laptops, Lenovo has one of the most expensive laptops with the most monstrous specs. A good example of this is the Lenovo ThinkPad P53, a laptop with super high specs that it seems impractical to have in the first place. 

The Lenovo ThinkPad P53 is powered by an 8th Gen. Intel 4 Core Intel Core i7-8565U processor with each of its cores capable of going up to 4.6 GHz. The laptop has a stunning 40 GB of RAM coupled with a 2 TB 2TB PCIe SSD. The only downside to its specs is that this premium laptop has NVIDIA Quadro P520 2GB GDDR5 Integrated Graphics which isn’t as good for gaming compared to its NVIDIA GTX counterparts.

With specs like these, you’ll be able to work smoothly and unhindered. This premium laptop is ideal for traveling since it only weighs about 3.9 pounds and it has a  battery life ranging from 4-5 hours depending on how you use it. It’s an amazing premium travelers laptop for people working while traveling the world. The Lenovo ThinkPad P53 is a little costly though costing about  $2,148.00, so only buy it if you want one of the best premium laptops that Lenovo can offer. 

Lenovo also sells premium gaming laptops like the Lenovo ThinkPad X1 Carbon. This gaming laptop is a 7th generation ultrabook powered by a quad-core Intel Core i7-8565U Processor reaching up to 4.6 GHz, 16 GB of LPDDR3 2133MHz RAM, and a 512 GB SSD.

Being a gaming laptop, it has features meant to make things more convenient for your gaming, such as backlit keyboards and an anti-glare LED-backlit display. Lastly being an ultrabook, the Lenovo ThinkPad X1 Carbon was designed to be very light.  But despite being lightweight, the laptop is also very durable and it’s designed to withstand extreme conditions like the hot desert, the cold article, and even in zero gravity!

All of these features make the Lenovo ThinkPad X1 Carbon an amazing premium laptop. And it comes with a reasonable price of $1,540.99. 

But if you’re on the more pragmatic side of things but still want to play games, then the  Lenovo Ideapad L340 is a good alternative to the ThinkPad X1 Carbon.  The laptop is designed both for business and pleasure since it has a professional design as well as having the necessary specs to play high-end games.

It’s powered by an Intel Core i5-9300H processor, it comes with 8 GB of DDR4 RAM, and it has a 512 GB SSD. It’s pretty good specs for a mid-end gaming laptop however what truly makes it stand out is its NVIDIA GeForce GTX 1650.

Lastly, it makes for a good business and gaming laptop hybrid since it has a feature that allows you to switch between “quiet” mode which slows down the loud fans for work and presentation. And a “game” or “quick ” mode for gaming and for running resource-intensive programs.

The Lenovo Ideapad L340 is being sold at an affordable price of $859.00 which makes it an affordable yet amazing laptop for both the serious businessmen and the avid gamer.

With these kinds of options, Lenovo has a ridiculous amount of value and selection. The brand offers laptops for people on all walks of life from gamers to businessmen, and from the poor to the extremely wealthy. We give Lenovo a value and selection score of 29/30.

Overall Verdict (85/100)

Lenovo is an excellent laptop brand known for its reliability and reasonable prices. They have amazing value selection with products being as cheap as $200 to more premium prices reaching more than $1000.

Their laptops lack design variability but they all look professional and reliable. Even their gaming laptops have a business feel to them making it a good choice for professionals who enjoy playing video games in their free time.

Lenovo has also stepped up its game by creating revolutionary products like the ThinkPad X1 Fold which is the world’s first foldable PC. and the Lenovo Flex 5G which is the world’s first 5G PC.  These amazing products are a result of Lenovo’s innovative mindset which aims to provide value to its customers.

But this innovative mindset has led the company to automate its customer service by creating online solutions as well as apps. However, this has led to poor customer service staff who lack the skills and response times of other brands.

Lenovo could have gotten a 90+ score but because of their poor customer service, they get an 85/100. 

Article by:
Kenny Trinh
While he’s not editing articles on the latest tech trends, he likes to discuss business and entrepreneur. His writing has been featured in national publications such as Forbes, RD, Yahoo Finance, HackerNoon among others.

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